A little help, if you need it

Let’s find a way.

Questions, feedback or a move that didn’t feel right? Get in touch.

Say hello.

nsadik1986@gmail.com

This opens your email app. You can also copy the address above. English and Swedish are both welcome.

For a bug, include your device model, iOS version, app version and what happened. A screenshot can help; please hide personal information. Never send passwords, payment details or verification codes.

Good to know.

How do I place a piece and clear a line?

Drag a piece from the tray onto empty board spaces. You can also tap a piece, then tap where its top-left corner should go. Fill a complete row or column to clear it. The preview shows a valid placement and any lines it would finish. Pieces cannot be rotated.

Can I play on an iPad?

Yes. The current game supports iPhone and iPad running iOS or iPadOS 17 or later, in portrait orientation. The public release is still being prepared.

Can I adjust the music, sounds and movement?

Open Settings for music and effect choices, volume controls, and separate pickup and placement sounds. The game’s volume controls work together with your device’s media volume. Reduce effects is available in Settings, and the game also responds to the system’s Reduce Motion setting. If audio stops after a call or locking your device, please report it with your device and iOS version.

Where is my progress saved?

Game progress and preferences are saved on your device. There is no VelCube account or developer-operated cloud sync. Device backups may include app data depending on your Apple settings. Deleting the app can remove local progress; the developer cannot retrieve a remote copy. Please contact support before deleting the app to troubleshoot.

Why does VelCube have a banner?

The planned free release is supported by a banner below the navigation. There are no full-screen or rewarded ads. Current development builds use Google demonstration creatives. On supported devices, Apple may ask whether to share an age range so VelCube can choose advertising protections. If sharing is unavailable or declined, protected advertising is requested. Age sharing is separate from advertising consent, and declining either does not necessarily remove all ads. If no ad can be loaded, you can still play. Use Settings → Ad privacy choices when available to review or withdraw advertising choices. Apple’s system settings control age sharing; there is no manual age picker in VelCube. Read the privacy notice for details.

How do I ask about my data?

Email nsadik1986@gmail.com with “VelCube privacy” in the subject. The privacy notice explains the data handled by the app, support email and website, and how to make a request.